CONTACT US
Send Us A Message
Have a question? Feel free to get in touch with us, we’ll get back to you shortly.
Frequently Asked Questions
Answer: Terra Tesoro offers a wide range of jewelry, including rings, necklaces, pendants, earrings, and more. Our collections feature sterling silver, stainless steel with Zerecoid stones, and gold-plated pieces.
Answer: Terra Tesoro is proudly based in Alberta, Canada. We have been in the jewelry business for over 30 years, and we are excited to now offer our exquisite pieces online to customers in Canada and the United States.
Answer: You can place an order directly through our website. Simply browse our collections, add your desired items to the cart, and proceed to checkout. We accept various payment methods for your convenience.
Answer: Currently, we offer shipping within Canada and the United States. We are working on expanding our shipping options to include more international destinations in the future.
Answer: We want you to be completely satisfied with your purchase. If you are not happy with your jewelry, you can return it within 30 days of receiving your order. Please ensure that the item is in its original condition and packaging. Visit our Return Policy page for more details.
Answer: To maintain the beauty of your jewelry, avoid exposure to harsh chemicals, perfume, and moisture. Store your pieces in a cool, dry place, preferably in the provided jewelry box. Clean your jewelry with a soft cloth to remove any dirt or oils.
Answer: Yes, we offer customization options for certain pieces. If you have a specific design or personalization in mind, please contact our customer service team to discuss your requirements.
Answer: We provide a ring size guide on our website to help you determine the perfect fit. You can also visit a local jeweler to get your ring size measured accurately.
Answer: Our jewelry is crafted from high-quality materials, including sterling silver, stainless steel, and gold plating. We also use Zerecoid stones and other premium gemstones to enhance the beauty of our pieces.
Answer: You can reach our customer service team via email at support@terratesoro.com or by phone at (123) 456-7890. We are available Monday to Friday from 9:00 AM to 6:00 PM (MST) to assist you with any inquiries or concerns.